1 . Information We Collect
We collect information to provide better services to our clients. This includes:
- Personal Information: Name, job title, company name, email address, and phone number provided when you request a quote or contact us.
- Technical Data: CAD drawings, 3D models (STEP, IGS), Gerber files, and specifications for heatsink manufacturing that you upload or send via email.
- Technical Usage Data: IP address, browser type, and interaction data collected through cookies to improve our website experience.
2 . How We Use Your Information
- Service Delivery: To provide quotations, perform DFM (Design for Manufacturability) analysis, and manufacture your custom heatsink products.
- Communication: To respond to your inquiries and provide updates on your orders.
- Improvement: To optimize our manufacturing processes and website functionality.
- Compliance: To meet legal obligations and ensure the security of our services.
3 . Disclosure of Your Information
We do not sell your personal data or technical designs. We only disclose information to :
- Service Providers: Trusted third parties who assist us in operating our website and conducting our business (e.g., shipping carriers like DHL/FedEx, payment processors).
- Legal Requirements: When necessary to comply with the law or protect the rights and safety of our company and clients.
4 . Data Security
We implement robust security measures to protect your data. In terms of GDPR (privacy policy), we need to comply with European legislation.
- Confidentiality: All technical drawings are treated as strictly confidential. Access is restricted to authorized engineering and production staff only.
- Encryption: We use SSL encryption to secure data transmission on our website.
- IP Ownership: You retain 100% ownership of all designs and files provided to us. We will not use your designs for any purpose other than fulfilling your specific orders.
5 . Cookies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information.
- Essential Cookies: Necessary for the website to function properly, such as enabling secure log-in or quote form submissions.
- Preference Cookies: Used to remember your preferences (like language or region) to provide a personalized experience.
- Analytics Cookies: We use tools like Google Analytics to understand how visitors interact with our site, which helps us optimize our manufacturing service pages.
- Marketing Cookies: These may be used to track the effectiveness of our advertising and show you relevant services on other platforms. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
6 . Changes to this Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
7 . Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the protection of your technical data, please contact us through the following methods:
- Company Name: Kaixin Enterprise Limited
- Email: info@kx-alu.com
- Phone: +86-13922754506
- Address: RM 4 16/F HO KING COMMERCIAL CENTRE2-16 FA YUEN STREET MONGKOK KL
Factory: Shixi Industrial Zone, Shishan, Nanhai, Foshan city, Guangdong, China
